Inexa Trade-In Guide
How trade-in works,
from quote to payout.
Get a fair offer in minutes, complete verification with our team, and choose cash or upgrade credit. Every trade-in follows a transparent process with clear condition checks.
What you can expect
- Instant estimate based on your selected condition.
- Free pickup support in selected delivery zones.
- Final inspection before confirmation and payout.
- Option to convert value into upgrade credit.
Process
Step-by-step trade-in flow
STEP 1
Tell us your device details
Choose your model, storage, and current condition to generate your trade-in estimate.
STEP 2
Get instant quote
Our pricing engine gives you a real-time offer based on market demand and condition inputs.
STEP 3
Book pickup or drop-off
Schedule a free pickup in supported areas or bring your device to our verification desk.
STEP 4
Final quality check
We verify condition, screen, battery, and hardware function before final confirmation.
STEP 5
Get paid or upgrade
Receive payment, or apply the amount directly to your next purchase on Inexa.
How your trade-in value is calculated
Battery health
Higher battery health gets a stronger resale value.
Physical condition
Scratches, dents, and cracks impact your final offer.
Model and storage
Newer models and higher storage hold value better.
Market demand
Offers adjust with current demand and refurbishment costs.
Before your pickup or drop-off
- Back up your data to iCloud or your computer.
- Sign out of iCloud and disable Find My.
- Factory reset the device before handover.
- Remove SIM card and accessories you want to keep.
- Keep your ID available for verification at pickup.
Trade-in FAQ
How long is the quote valid?
Trade-in quotes stay valid for a limited period. You can see the exact expiry time in your quote screen.
Can I trade in a damaged device?
Yes. You can still submit devices with cosmetic or hardware issues. The final offer is adjusted after inspection.
How do I receive payment?
After final inspection, payment is processed to your selected payout method or applied to your next order.
What if final condition is different?
You will receive an updated offer summary before completion. You can accept or decline at that stage.
Ready to start your trade-in?
Get a quote now and lock your offer before it expires.